FAQ

Common questions about how Partymaker works.

What is Partymaker?

Partymaker is retro-arcade party operations software for event organizers — ticketing, guestlists, door check-in, and expense settlement — plus a cross-org pass wallet for the people attending those events.

Does Partymaker take a commission on ticket sales?

No. Partymaker charges 0% commission — organizers keep 100% of the ticket price they set.

Are there any extra fees when I buy a ticket?

You pay exactly the ticket price the organizer set. Card payments carry a small at-cost processing fee (Stripe's own charge, passed through with no markup) — shown on screen before you check out, never added afterward.

What's the difference between a guestlist pass and a friendlist pass?

A guestlist pass is a free ($0) entry invite from the organizer or a DJ on their roster. A friendlist pass is a reduced-price entry tier — you can pre-pay it online or pay the same reduced price in cash or by card at the door.

How do I get into the party once I have a pass?

Every ticket, guestlist invite, and friendlist pass you hold shows up as a QR code in your pass wallet. Flash it at the door and check-in is instant — if a camera's down, each pass also has a short backup code door staff can enter by hand.

I bought tickets for friends too — where do their passes go?

Every extra ticket from the same purchase shows up alongside your own pass in your wallet, so you can pull up and show every QR code for your group without anyone else needing an account.

Is my personal data safe?

Yes — see our Privacy Policy for details. You can export or permanently delete your account and data at any time from your account settings.

Who runs Partymaker?

Partymaker launched on August 6, 2026, built and run by Nilay Baranwal and Ondrej Lukac, based in Prague, Czech Republic.

Can I get a refund?

Refunds are handled by the event's organizer, not Partymaker directly — reach out to them first. If you can't get in touch, contact us at [email protected] and we'll help.

MORE QUESTIONS?

Reach us at [email protected], or see the About and Privacy Policy pages.